Job Description
Launch your tech career with Denver Tech Solutions! We're seeking motivated individuals for our IT Support Specialist program with comprehensive paid training and immediate hire. No prior experience required – we'll equip you with industry certifications and hands-on skills to thrive in this high-demand role. Join our innovative team and build a future in Denver's booming tech sector.
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and maintain knowledge base articles
- Collaborate with senior engineers on complex infrastructure projects
- Implement cybersecurity best practices and protocols
- Train end-users on new technologies and system updates
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Basic knowledge of Windows/macOS and networking concepts
- Excellent communication and customer service skills
- Ability to work flexible hours including occasional weekends
- Valid driver's license for occasional on-site support