Job Description
Join our dynamic tech team as an Entry-Level IT Support Specialist! We're seeking passionate tech enthusiasts to provide critical infrastructure support across our Los Angeles operations. This immediate hire role offers hands-on experience with cutting-edge systems while launching your IT career. Enjoy competitive pay, comprehensive benefits, and growth opportunities in a collaborative environment.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Deploy and configure desktop/laptop systems across departments
- Monitor network performance and troubleshoot connectivity issues
- Document IT incidents and maintain knowledge base
- Assist with security protocols and access management
- Support cloud infrastructure and SaaS applications
- Collaborate with senior IT on system upgrades
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- Basic knowledge of Windows/macOS/Linux environments
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service mindset with strong communication skills
- Ability to troubleshoot hardware/software issues
- CompTIA A+ or similar certification preferred
- Quick learner with adaptability to new technologies