Job Description
Launch your IT career with TechWichita Solutions! We're seeking passionate entry-level professionals to join our dynamic IT support team in Wichita. As an IT Support Specialist, you'll gain hands-on experience with cutting-edge technologies while serving local businesses. Enjoy competitive benefits, mentorship from industry experts, and opportunities for professional growth in Kansas' thriving tech hub.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Deploy and configure desktop/laptop systems across client environments
- Monitor and maintain network security protocols
- Create and maintain technical documentation and knowledge base articles
- Collaborate with senior engineers on complex system implementations
- Assist with cloud service management (Azure, AWS) and SaaS applications
- Participate in after-hours on-call rotation (1 week/month)
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or Network+ certification (or willingness to obtain within 6 months)
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong troubleshooting and problem-solving abilities
- Excellent written and verbal communication skills
- Valid driver's license and reliable transportation
- Passion for continuous learning and technology trends