Job Description
Join our dynamic IT team in Tulsa and kickstart your career in technology! We're seeking motivated individuals passionate about solving technical challenges and supporting our growing organization. This entry-level position offers comprehensive training and mentorship to develop your skills in network administration, system troubleshooting, and cybersecurity fundamentals. Enjoy competitive compensation, flexible work arrangements, and opportunities for professional growth within a forward-thinking company culture.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person assistance
- Install, configure, and maintain desktop/laptop systems and peripherals
- Monitor network performance and security protocols
- Document technical procedures and create knowledge base articles
- Collaborate with senior IT staff on system upgrades and maintenance
- Assist with user account management and access controls
- Participate in IT asset inventory and lifecycle management
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation