Job Description
Launch your IT career with TechSavvy Solutions in sunny Miami! We're seeking passionate tech enthusiasts to join our dynamic team as Entry-Level IT Support Specialists. This is your chance to gain hands-on experience in a fast-paced environment while supporting cutting-edge infrastructure. Enjoy competitive compensation, comprehensive training, and clear career growth pathways in one of America's most vibrant tech hubs.
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Assist users with system installations, configurations, and troubleshooting
- Document technical issues and resolutions in our ticketing system
- Collaborate with senior IT staff on infrastructure projects
- Conduct regular system maintenance and security updates
- Deliver exceptional customer service with patience and clarity
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- CompTIA A+ certification preferred (not required)