Job Description
Join our dynamic team at TechNova Solutions Inc. as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking passionate individuals eager to grow in a collaborative environment while delivering exceptional technical support to our clients. You'll gain hands-on experience with cutting-edge systems while contributing to innovative projects that drive business success. If you're a tech-savvy problem-solver ready to launch your IT career, apply today!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist users with operating systems (Windows 10/11) and productivity software
- Document technical issues and resolutions in IT service management tools
- Collaborate with senior IT staff on infrastructure upgrades and security protocols
- Train end-users on new technologies and best practices
Qualifications
- Associate degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of networking concepts and protocols (TCP/IP, DNS)
- Familiarity with Windows OS and common business applications
- Strong troubleshooting and problem-solving abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred (or willingness to obtain within 6 months)