Job Description
Launch your IT career with TechSolutions Inc., Fresno's leading technology innovator! We're seeking passionate Entry Level IT Support Specialists to join our dynamic team and deliver exceptional technical solutions to our growing client base. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans in a collaborative environment.
As a cornerstone of our operations, you'll gain hands-on experience with cutting-edge systems while supporting businesses across the Central Valley. This is your opportunity to grow professionally while making tangible impacts in the Fresno tech community.
Responsibilities
- Provide responsive technical support for hardware, software, and network issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and maintain accurate asset inventory records
- Assist with cybersecurity protocols and data protection initiatives
- Collaborate with senior team on system upgrades and troubleshooting
- Deliver user training on new technology implementations
- Participate in 24/7 on-call rotation (shared team responsibility)
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking fundamentals, and security principles
- Strong problem-solving abilities with customer service mindset
- CompTIA A+ certification preferred (or willingness to obtain within 6 months)
- Excellent written and verbal communication skills
- Ability to lift 30 lbs and work in varied office environments
- Valid California driver's license for occasional client site visits
- Must be authorized to work in the United States without sponsorship