Job Description
Join Nevada Tech Solutions as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking passionate tech enthusiasts to provide essential IT services to our growing client base in Las Vegas. This role offers hands-on experience with cutting-edge systems while working in a collaborative, mentorship-driven environment. If you're ready to build foundational skills in network administration, cybersecurity, and client support, apply today!
Responsibilities
- Provide technical support for hardware, software, and network issues via phone, email, and remote access
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cybersecurity protocols including patch management and access control
- Document technical issues and resolutions using IT service management tools
- Collaborate with senior engineers on infrastructure projects and system upgrades
- Deliver user training on new technologies and best practices
- Monitor system performance and troubleshoot connectivity problems
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Customer service experience with strong communication skills
- CompTIA A+ or similar certification preferred
- Ability to work flexible hours including occasional evenings
- Valid driver's license for on-site support
- Proficiency with Microsoft Office 365 suite