Job Description
Launch your IT career with TechSolutions Inc. in Oklahoma City! We're seeking passionate entry-level professionals to join our dynamic IT support team. You'll gain hands-on experience in enterprise systems while working alongside industry experts. Enjoy competitive benefits, mentorship programs, and opportunities for professional growth in a collaborative environment.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Manage user accounts and permissions across Active Directory
- Document IT processes and maintain service desk tickets
- Assist with cybersecurity protocols and data backup procedures
- Collaborate with cross-functional teams on IT projects
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Customer service experience with problem-solving mindset
- CompTIA A+ or similar certification preferred
- Ability to lift 30lbs and work in varied office environments