Job Description
Launch your IT career with Omaha's fastest-growing tech company! We're seeking passionate entry-level professionals to join our dynamic IT support team. At Omaha Tech Solutions, we invest in talent through structured training programs and mentorship opportunities. Enjoy modern workspaces, competitive benefits, and the chance to solve real-world technical challenges while growing your skills in a supportive environment.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical procedures and maintain knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Monitor system health and perform routine maintenance tasks
- Deliver exceptional customer service to internal stakeholders
- Participate in cybersecurity awareness initiatives
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS and Active Directory
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred (not required)
- Ability to lift 30 lbs and work with various hardware components