Job Description
Launch your career in technology with our comprehensive paid training program! TechSolutions Inc. is seeking motivated individuals to join our IT Support team in Indianapolis. No prior experience required—we'll provide everything you need to succeed. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment. Our 8-week paid training covers networking, cybersecurity fundamentals, and system administration. Apply today and transform your passion for technology into a rewarding career!
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and maintain support ticket records
- Collaborate with senior IT staff on complex problem resolution
- Conduct routine system maintenance and updates
- Assist with cybersecurity protocols and best practices
- Train end-users on new technology implementations
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic computer literacy with willingness to learn technical concepts
- Ability to work independently and as part of a team
- Valid driver's license for occasional site visits
- Passion for technology and continuous learning