Job Description
Join TechCorp Solutions and kickstart your career in IT with our comprehensive training program! We're seeking motivated individuals in Houston, TX to become Entry-Level IT Support Specialists. No prior experience required – we provide paid, hands-on training covering hardware diagnostics, network troubleshooting, and customer service excellence. Our structured 12-week onboarding program includes mentorship from senior engineers and real-world project exposure. Enjoy a collaborative environment with modern tools, growth opportunities, and competitive benefits. Transform your passion for technology into a professional career with us!
Responsibilities
- Install, configure, and maintain computer hardware and software systems
- Diagnose and resolve technical issues via phone, email, and in-person support
- Document all IT incidents and solutions in the service ticketing system
- Assist with network security protocols and data backup procedures
- Train end-users on new software and system updates
- Collaborate with cross-functional teams to implement IT solutions
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication abilities and customer service mindset
- Willingness to learn technical concepts through our training program
- Ability to work flexible hours including occasional weekends
- CompTIA A+ certification (or willingness to obtain post-hire)