Job Description
Join TechSolutions Inc., a cutting-edge tech firm revolutionizing digital solutions for Fortune 500 clients. We're seeking passionate entry-level professionals to launch their careers in our dynamic Colorado Springs headquarters. Enjoy mentorship from industry veterans, competitive benefits, and opportunities for rapid growth in a collaborative environment.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT incidents and resolutions using ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Collaborate with cross-functional teams on IT infrastructure projects
- Train end-users on new technology implementations
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service experience preferred
- CompTIA A+ certification or equivalent knowledge
- Strong problem-solving and communication skills
- Ability to lift 30 lbs for equipment handling