Job Description
Launch your career in technology with our comprehensive paid training program! TechSolutions Inc. is seeking motivated Entry Level IT Support Specialists to join our dynamic team in Columbus, Ohio. No prior experience required – we provide all necessary training to excel in this role. Enjoy competitive benefits, career growth opportunities, and a collaborative work environment. If you're passionate about technology and eager to learn, apply now to start your journey with us!
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT issues and resolutions in ticketing systems
- Assist with network security protocols and best practices
- Train users on new technology implementations
- Collaborate with senior IT staff on infrastructure projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Willingness to complete paid certification training