Job Description
Launch your tech career with TechNova Solutions! We're urgently hiring Entry Level IT Support Specialists in Raleigh, NC. No experience needed—just your passion for technology and eagerness to learn. Join our innovative team and gain hands-on experience with cutting-edge systems while providing critical support to our growing client base. We offer comprehensive training, career growth opportunities, and a collaborative work environment. Don't miss this chance to build your foundation in IT—apply today!
Responsibilities
- Provide technical support to clients via phone, email, and remote access
- Install, configure, and troubleshoot hardware/software systems
- Document all support cases and maintain accurate records
- Collaborate with senior team members to resolve complex issues
- Participate in ongoing training to enhance technical skills
- Assist with network security protocols and maintenance
- Support end-users during system implementations and upgrades
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic knowledge of computer hardware and operating systems
- Strong problem-solving and communication abilities
- Customer service mindset with patience and empathy
- Ability to work independently and in team environments
- Willingness to learn new technologies and adapt to changes
- Valid driver's license (for occasional on-site visits)