Job Description
Launch Your Tech Career in Las Vegas! We're urgently seeking motivated Entry Level IT Support Specialists to join our dynamic team. As a cornerstone of our operations, you'll provide critical technical support while gaining hands-on experience with cutting-edge systems. This is your gateway to a thriving career in Nevada's growing tech hub, with full benefits and rapid advancement opportunities. No experience? No problem – we invest in raw talent and provide comprehensive training!
Responsibilities
- Diagnose and resolve hardware/software issues for internal staff and clients
- Install, configure, and maintain desktop/laptop systems and peripherals
- Manage helpdesk tickets with ticketing systems (ServiceNow/Jira)
- Document technical procedures and create knowledge base articles
- Assist with network infrastructure monitoring and basic troubleshooting
- Collaborate with senior engineers on complex system deployments
- Conduct user training on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- 0-2 years of IT support/helpdesk experience
- CompTIA A+ certification or willingness to obtain within 6 months
- Proficiency with Windows OS and Microsoft Office Suite
- Basic understanding of networking concepts (TCP/IP, DNS)
- Exceptional problem-solving and communication skills
- Ability to lift 20 lbs and work in a fast-paced environment
- Valid Nevada driver's license (for occasional site visits)