Job Description
Start your tech career with paid training! TechGrowth Solutions is urgently hiring Entry-Level IT Support Specialists in Columbus, Ohio. Join our award-winning team and gain hands-on experience in network administration, system troubleshooting, and cybersecurity fundamentals. No prior experience required – we invest in your growth with our comprehensive 4-week paid training program.
As a full-time team member, you'll receive competitive benefits, mentorship from industry experts, and clear career advancement paths. Our modern downtown Columbus office features cutting-edge technology and a collaborative culture that values innovation and continuous learning.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with network infrastructure setup and basic troubleshooting
- Document technical issues and resolutions in ITSM systems
- Participate in cybersecurity awareness training and best practices
- Collaborate with senior IT staff on system optimization projects
- Train end-users on new software and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer hardware/software concepts
- Strong problem-solving and analytical abilities
- Excellent written/verbal communication skills
- Ability to work independently and in team environments
- Eagerness to learn technical systems and processes
- Must pass background check and drug screening