Job Description
Ready to launch your tech career tomorrow? Wichita Tech Solutions is seeking motivated Entry-Level IT Support Specialists for immediate hire! Join our dynamic team and gain hands-on experience in cutting-edge technology while serving local businesses and communities.
We provide comprehensive training, mentorship, and a collaborative environment where your growth is prioritized. This is your chance to build a foundation in IT without prior experience – we're looking for passion, potential, and a strong work ethic.
Apply today and start your professional journey tomorrow!
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Assist users with device setup, troubleshooting, and basic network configurations
- Document incidents and resolutions in IT service management systems
- Collaborate with senior technicians on complex problem-solving
- Conduct routine system maintenance and updates
- Participate in cross-departmental IT projects
- Maintain accurate inventory of IT assets and supplies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong communication and customer service skills
- Ability to troubleshoot hardware/software problems methodically
- Willingness to learn new technologies quickly
- Valid driver's license for occasional on-site visits
- CompTIA A+ certification or equivalent experience is a plus