Job Description
Launch your tech career tomorrow with paid training provided by TechAdvance Solutions! We're seeking motivated Entry-Level IT Support Specialists in San Jose to join our dynamic team. No experience required – we'll equip you with industry certifications and hands-on skills to excel in IT infrastructure, cybersecurity, and cloud technologies. Enjoy competitive pay, comprehensive benefits, and immediate start date. Transform your future today!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Install, configure, and maintain desktop/laptop equipment and peripherals
- Resolve user issues via remote support, phone, and in-person assistance
- Document incidents, solutions, and asset inventory using ITSM tools
- Collaborate with senior engineers on complex system deployments
- Execute routine maintenance, security patches, and system updates
- Participate in training sessions to achieve CompTIA A+/Network+ certifications
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and troubleshooting aptitude
- Strong customer service and communication skills
- Ability to learn quickly in fast-paced technical environments
- Valid driver's license for occasional on-site support
- Passion for technology and continuous learning
- Must pass background check and drug screening