Job Description
Join TechSolutions Inc., Louisville's leading tech innovator, as an Entry Level IT Support Specialist! We're urgently seeking passionate tech enthusiasts to launch their careers in a dynamic environment. Our team provides cutting-edge solutions to Fortune 500 clients, offering unparalleled growth opportunities and mentorship. Enjoy competitive benefits, flexible work arrangements, and a culture that values creativity and collaboration. Apply today to become part of Kentucky's thriving tech scene!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and create knowledge base articles
- Assist with cybersecurity protocols and data protection measures
- Collaborate with cross-functional teams on technology initiatives
- Train end-users on new software and system updates
- Monitor system performance and troubleshoot technical problems
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking fundamentals, and security
- Excellent communication and customer service skills
- Problem-solving abilities with attention to detail
- Willingness to obtain CompTIA A+ certification within 6 months
- Proficiency with Microsoft Office Suite
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation