Job Description
Start your tech career tomorrow with TechForward Solutions! We're seeking motivated Entry Level IT Support Specialists to join our dynamic team in sunny San Diego. No experience required – we provide comprehensive training and mentorship to accelerate your growth. Enjoy competitive benefits, flexible work arrangements, and opportunities for advancement in a supportive environment. Join 200+ professionals building their futures with us!
Responsibilities
- Provide first-level technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Assist with network connectivity, security protocols, and data backups
- Create and maintain technical documentation and user guides
- Collaborate with senior engineers on complex problem resolution
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of computer systems and networking concepts
- Strong problem-solving and customer service skills
- Ability to learn new technologies quickly
- Valid driver's license and reliable transportation
- Must pass background check and drug screening
- Availability to start within 48 hours of offer