Job Description
Ready to launch your tech career tomorrow? TechFlow Solutions is seeking passionate Entry-Level IT Support Specialists to join our dynamic team in sunny San Diego. This is your chance to gain hands-on experience with cutting-edge infrastructure while working alongside industry experts. We offer comprehensive training, mentorship programs, and a collaborative environment designed for growth. Apply today and start your journey tomorrow!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams to resolve complex IT issues
- Assist with cybersecurity protocols and data protection measures
- Participate in system upgrades and migration projects
- Deliver exceptional user training and onboarding support
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Customer service experience preferred
- CompTIA A+ or similar certification a plus
- Eagerness to learn new technologies quickly
- Valid California driver's license (for occasional site visits)