Job Description
Launch your tech career with our comprehensive training program! TechGrowth Solutions is seeking motivated Entry-Level IT Support Specialists to join our Seattle team. No prior experience required – we provide all necessary training to transform you into a skilled professional. Enjoy a collaborative environment, mentorship from industry experts, and clear pathways for growth. Ideal for recent graduates or career changers passionate about technology and customer service.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT procedures and maintain accurate service records
- Collaborate with senior team members on complex technical issues
- Participate in ongoing training programs to enhance skills
- Support network security best practices and data protection protocols
- Assist with onboarding new employees' IT equipment setup
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to learn quickly and adapt to new technologies
- Customer service mindset with patience and empathy
- Willingness to complete company-provided certification training
- Valid driver's license (for occasional equipment transport)