Job Description
We are seeking motivated individuals to join our dynamic team in Detroit. This is an exceptional opportunity for those looking to break into the Information Technology industry with no prior experience required. We are proud to offer a comprehensive, paid training program designed to equip you with the skills necessary for a successful career.
Join a company that values growth and rewards dedication. You will enjoy the stability of a full-time position with weekly paychecks, a comprehensive benefits package, and clear pathways for advancement. If you have a positive attitude, a strong work ethic, and a desire to learn, we want to help you build your future.
Responsibilities
- Provide exceptional technical support to end-users via phone, email, and in-person.
- Diagnose and troubleshoot hardware and software issues efficiently.
- Assist in the setup, installation, and maintenance of computer systems and networks.
- Document technical issues and resolutions in the support ticketing system.
- Collaborate with senior technicians to learn best practices and improve service delivery.
- Maintain a clean and organized workspace to ensure a professional environment.
Qualifications
- High school diploma or equivalent required.
- Basic computer literacy and familiarity with operating systems.
- Strong verbal and written communication skills.
- Ability to work well in a team and independently.
- Willingness to learn new technologies and complete training modules.
- Valid driver's license and reliable transportation (optional for some roles).