Job Description
Join our dynamic team as an Entry Level IT Specialist and kickstart your career in technology! TechSolutions Inc. is a leading IT services provider in Houston, TX, seeking motivated individuals eager to grow in a fast-paced environment. We offer comprehensive training, mentorship, and immediate opportunities to work on cutting-edge projects. If you're passionate about technology and ready to contribute to our innovative solutions, apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on system upgrades and maintenance
- Document IT procedures and create knowledge base articles
- Monitor system performance and troubleshoot technical problems
- Support end-users through ticketing systems and remote assistance
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking fundamentals, and cloud services
- Strong problem-solving skills and customer service orientation
- Ability to work independently and as part of a team
- CompTIA A+ or similar certification preferred (not required)
- Excellent written and verbal communication skills
- Valid driver's license and reliable transportation