Job Description
Urgently Hiring: No Experience Required! Join our dynamic team in Austin, TX as a Full-Time Customer Service Representative with comprehensive paid training. Perfect for career changers and recent graduates, we provide everything you need to succeed. Enjoy competitive pay, benefits, and a supportive environment where your growth is our priority.
Why Work With Us?
- Comprehensive 6-week paid training program
- Clear career advancement paths
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company matching
Responsibilities
- Handle inbound/outbound customer calls and emails with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in our customer database
- Collaborate with team members to improve service quality
- Meet performance metrics for response times and resolution rates
- Participate in ongoing training to enhance skills
- Provide feedback to improve customer experience
Qualifications
- No prior experience required
- High school diploma or equivalent (GED accepted)
- Strong communication and listening skills
- Ability to learn new technologies quickly
- Positive attitude and problem-solving mindset
- Reliable internet connection for remote work options
- Must pass background check and drug screen
- Authorization to work in the United States