Job Description
Join ExpressPay Staffing Solutions and get paid daily for your work! We're seeking motivated Entry-Level Customer Specialists to join our dynamic team in Birmingham. This flexible temporary role offers immediate compensation while building valuable customer service experience. Perfect for students, career changers, or anyone seeking quick, reliable income without weekly or monthly pay delays. Enjoy a supportive environment with comprehensive training and clear growth pathways.
Responsibilities
- Deliver exceptional customer support via phone, email, and live chat
- Process transactions and resolve payment inquiries efficiently
- Update client records using our CRM system with precision
- Collaborate with team members to resolve complex issues
- Maintain compliance with data protection regulations
- Identify upsell opportunities for premium services
- Participate in daily briefings and performance feedback sessions
Qualifications
- High school diploma or equivalent (no degree required)
- Strong verbal communication and active listening skills
- Basic computer proficiency with MS Office applications
- Ability to work in fast-paced environments with shifting priorities
- Attention to detail in data entry and transaction processing
- Positive attitude and customer-focused mindset
- Available for flexible shifts including weekends
- UK work authorization and right to work in England