Job Description
Join Denver Tech Solutions as an Entry-Level Customer Support Specialist and kickstart your career with weekly pay! We're seeking motivated individuals to deliver exceptional service while gaining valuable tech industry experience. Enjoy competitive compensation, flexible scheduling, and a supportive team environment designed for growth.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Troubleshoot technical issues using remote access tools
- Document cases accurately in CRM systems
- Collaborate with senior team members on complex issues
- Meet daily performance metrics for resolution time
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer proficiency with Windows/Mac OS
- Strong verbal communication skills
- Ability to work rotating weekend shifts
- Customer service experience (internships acceptable)
- Problem-solving aptitude with attention to detail
- Willingness to learn proprietary software systems