Job Description
Join our dynamic team in Jacksonville and launch your career tomorrow! We're seeking motivated entry-level professionals for immediate full-time roles. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive benefits, flexible scheduling, and a supportive work environment. Apply today and start your new journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues using knowledge base resources
- Document interactions in CRM system with precision
- Collaborate with team members to escalate complex cases
- Meet daily performance and quality targets
- Participate in ongoing training sessions
- Maintain positive customer relationships
Qualifications
- High school diploma or equivalent required
- Excellent verbal/written communication skills
- Basic computer proficiency (MS Office, email)
- Ability to work flexible shifts including weekends
- Strong problem-solving aptitude
- Quick learner with attention to detail
- Must start immediately upon offer
- Valid Florida driver's license preferred