Job Description
Launch your career in Chicago with Chicago Growth Partners! We're seeking enthusiastic Entry Level Customer Support Specialists to join our dynamic team. No prior experience required – we provide comprehensive training to help you succeed in this rewarding role. Enjoy competitive pay, comprehensive benefits, and opportunities for growth within our innovative organization.
What We Offer:
- Industry-leading onboarding program
- Health, dental, and vision insurance
- 401(k) with company match
- Professional development stipend
- Modern downtown workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Document customer interactions in CRM systems
- Collaborate with team members to resolve complex issues
- Process orders and maintain accurate records
- Identify upsell opportunities to enhance customer experience
- Participate in weekly training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and customer-first mindset
- Willingness to learn new technologies
- Reliable transportation to downtown office
- Authorization to work in the United States