Job Description
Join our dynamic Memphis team as an Entry-Level Customer Support Specialist! We're urgently seeking motivated individuals with no prior experience to launch their careers in a supportive environment. This full-time role offers comprehensive training and growth opportunities within our fast-growing organization. Perfect for recent graduates or career changers eager to develop professional skills while making a real impact.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document interactions accurately in our CRM system
- Collaborate with senior team members to resolve complex issues
- Contribute to process improvement initiatives
- Participate in ongoing product and service training
- Maintain positive customer satisfaction metrics
- Support cross-functional projects as needed
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – we provide full training!
- Strong communication and active listening skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our Memphis office
- Must pass background check