Job Description
Launch your career with our award-winning training program! Nexus Solutions Group is seeking motivated individuals for entry-level Customer Service roles in Columbus, OH. No prior experience required – we provide comprehensive paid training and ongoing mentorship. Enjoy flexible scheduling, competitive pay, and a supportive team environment. Join our mission to deliver exceptional client experiences while building valuable professional skills.
Why Choose Us?
- Free industry certification training
- Career advancement opportunities
- Health benefits for part-time employees
- Referral bonus program
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues
- Update customer records in CRM systems
- Collaborate with team members on complex cases
- Meet performance metrics for customer satisfaction
- Participate in weekly training sessions
- Document interactions accurately
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication skills
- Basic computer proficiency
- Ability to work 20-30 hours/week
- Positive attitude and eagerness to learn
- Reliable transportation
- Pass background check
- Available for evening/weekend shifts