Job Description
Launch your career with Tampa Bay Solutions Inc.! We're seeking motivated entry-level candidates to join our dynamic customer support team. No prior experience required – we provide comprehensive training to help you succeed. Enjoy a collaborative environment, competitive benefits, and growth opportunities in one of Florida's fastest-growing industries. Perfect for recent graduates or career changers eager to build professional skills.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Document interactions in CRM systems with accuracy
- Collaborate with team to resolve complex customer issues
- Process orders and update account information
- Participate in ongoing training programs
- Maintain high customer satisfaction metrics
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (degree preferred)
- Excellent written and verbal communication skills
- Basic computer proficiency (MS Office suite)
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Customer service mindset with empathy
- Reliable transportation to downtown Tampa office
- Positive attitude and eagerness to learn