Job Description
Launch your career in customer service with zero experience required! Growth Horizons LLC offers paid training programs designed to transform beginners into confident professionals. Join our award-winning team in Charlotte and start earning tomorrow. No college degree needed – we invest in your success through hands-on mentorship and structured development. Enjoy competitive pay, comprehensive benefits, and a supportive work culture focused on growth.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues using our proprietary CRM system
- Document interactions accurately in our database
- Collaborate with team members to ensure service excellence
- Adhere to company policies and compliance standards
- Complete ongoing training modules to enhance skills
Qualifications
- No prior experience required
- High school diploma or equivalent
- Basic computer literacy
- Strong communication skills
- Ability to multitask in fast-paced environment
- Willingness to learn new technologies
- Positive, solution-oriented mindset