Job Description
Are you looking to launch your career in the heart of New York? Horizon Workforce Solutions is currently hiring motivated individuals for entry-level customer service positions. We are committed to providing a supportive environment where you can grow without the need for prior experience. Whether you are a student, a career changer, or simply looking for a flexible part-time opportunity, we want to hear from you.
We offer comprehensive training, mentorship, and a culture that values your potential. Join a dynamic team where your hard work is recognized and rewarded.
Responsibilities
- Assist customers with inquiries via phone, email, and live chat.
- Process orders and manage customer accounts with high accuracy.
- Provide detailed product information and resolve customer issues efficiently.
- Collaborate with team members to improve service quality and customer satisfaction scores.
- Document customer interactions and feedback in our CRM system.
- Maintain a professional and positive demeanor during high-volume periods.
Qualifications
- High school diploma or GED equivalent.
- Basic computer literacy and typing skills (30+ WPM).
- Strong verbal and written communication skills.
- Ability to work part-time hours with flexibility.
- Reliable internet connection (required for remote roles).
- Enthusiastic attitude and a genuine willingness to learn.