Job Description
Launch your career with industry-leading training at GrowthEdge Partners! We're seeking motivated entry-level candidates to join our dynamic Customer Success team in Chicago. No prior experience required – we provide comprehensive paid training in CRM systems, client communication, and industry best practices. Enjoy a collaborative environment with mentorship from seasoned professionals and clear career advancement paths. Our Chicago headquarters offers modern amenities, competitive benefits, and a culture that celebrates growth and innovation. If you're ready to build a future in tech with full support, apply today!
Responsibilities
- Complete comprehensive paid training on CRM software and client management systems
- Build and maintain strong client relationships through proactive communication
- Resolve client inquiries and issues with efficiency and professionalism
- Collaborate with cross-functional teams to ensure client satisfaction
- Track client interactions and update records in our CRM database
- Identify upsell opportunities and contribute to team growth metrics
- Participate in weekly coaching sessions and skill development workshops
Qualifications
- High school diploma or equivalent (college degree preferred)
- 0-2 years of professional experience (students welcome to apply)
- Strong written and verbal communication skills
- Proficient with technology and quick to learn new software
- Customer-focused mindset with problem-solving abilities
- Ability to thrive in a collaborative team environment
- Reliable transportation to downtown Chicago office
- Valid work authorization for US employment