Job Description
Are you a motivated self-starter looking to launch your career in the vibrant tech scene of Austin, Texas? TechHorizon Solutions is seeking a dynamic Entry-Level Customer Success Associate to join our growing team. This is a fantastic opportunity to gain hands-on experience in client relations, digital marketing, and business operations.
At TechHorizon, we pride ourselves on our culture of innovation and employee growth. We offer a competitive hourly rate, flexible scheduling, and a pathway to full-time employment for high performers. If you are passionate about helping businesses succeed and eager to learn, we want to hear from you.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $24.00 per hour based on experience.
- Flexible Schedule: Enjoy part-time hours that fit your lifestyle.
- Career Growth: Potential for rapid advancement within our organization.
- Modern Environment: Work in a collaborative, remote-first friendly office in Austin.
Responsibilities
- Assist in managing client accounts and ensuring high levels of customer satisfaction.
- Conduct research to identify new business opportunities and market trends in Texas and beyond.
- Process customer inquiries and resolve issues efficiently using our CRM software.
- Support the marketing team with data entry, content distribution, and social media engagement.
- Collaborate with the sales team to prepare proposals and presentations for potential clients.
- Maintain accurate records of client interactions and account status in our internal systems.
Qualifications
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- Strong verbal and written communication skills with a professional demeanor.
- Basic computer literacy and familiarity with Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and manage time effectively in a fast-paced environment.
- A valid driver’s license and reliable transportation for occasional field tasks.
- Enthusiasm for learning new technologies and business processes.