Job Description
Launch your career with Growth Horizons Group! We're seeking motivated Entry-Level Customer Specialists in Dallas, TX to join our dynamic team. Enjoy weekly paychecks, comprehensive paid training, and a supportive environment designed for growth. No experience required – we provide all the tools you need to succeed!
Join our award-winning training program where you'll develop essential customer service, communication, and problem-solving skills. We promote from within, offering clear career advancement paths to leadership positions. Our team culture celebrates achievement, flexibility, and work-life balance.
Benefits include:
- Weekly direct deposit
- 401(k) with company match
- Health/dental/vision insurance
- Paid time off
- Tuition reimbursement
Responsibilities
- Delocate exceptional customer experiences via phone, email, and chat
- Resolve inquiries and issues efficiently using CRM systems
- Document interactions accurately in company databases
- Collaborate with team members to improve service processes
- Meet/exceed performance metrics for response times and satisfaction
- Participate in ongoing training sessions and skill development
- Identify upsell opportunities to enhance customer value
Qualifications
- High school diploma or equivalent (required)
- 0-2 years of customer service experience (entry-level welcome)
- Strong verbal/written communication skills
- Basic computer proficiency with MS Office Suite
- Ability to multitask in fast-paced environments
- Positive attitude and willingness to learn
- Reliable transportation to our Dallas facility
- Authorization to work in the United States