Job Description
Join San Antonio's fastest-growing customer service team with paid training and immediate start! No experience needed – we invest in your success. Our 4-week paid training program covers communication skills, CRM software, and industry best practices. Enjoy competitive pay, benefits, and career advancement opportunities in a supportive environment.
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve issues using our proprietary CRM system
- Meet performance metrics for response time and resolution
- Document interactions accurately in customer profiles
- Collaborate with team members to improve service quality
- Complete ongoing training modules to enhance skills
- Support cross-functional projects as assigned
Qualifications
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to learn new technologies quickly
- Positive attitude with customer-first mindset
- Flexible availability including weekends
- No prior experience necessary (training provided)
- Valid Texas ID or driver's license