Job Description
Launch your career with Houston's fastest-growing customer service provider! We're seeking motivated individuals for our entry-level customer specialist role with comprehensive paid training. Enjoy weekly paychecks, flexible scheduling, and clear advancement pathways. No experience required – we'll teach you everything needed to succeed in a supportive team environment.
Why Join Us? Weekly pay • 100% paid training • Career growth opportunities • Health benefits • Referral bonuses
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process transactions and resolve billing discrepancies
- Document interactions in CRM systems with 99% accuracy
- Meet weekly performance metrics (e.g., 30+ calls/day)
- Collaborate with team to improve customer satisfaction scores
- Complete 4-week paid training program (9 AM - 5 PM weekdays)
- Adhere to compliance protocols for sensitive data handling
Qualifications
- High school diploma or equivalent (GED accepted)
- Basic computer literacy (typing 25+ WPM)
- Strong verbal communication skills
- Ability to work rotating weekends (Sat/Sun)
- Pass background/drug screening
- Must be authorized to work in the US
- Reliable transportation to downtown Houston office
- Customer service mindset (experience not required)