Job Description
Launch your career with Growth Horizons Inc. – where ambition meets opportunity! We're seeking motivated individuals with no prior experience for our full-time Customer Specialist role in Philadelphia. Our comprehensive training program equips you with essential skills in client relations, communication, and problem-solving. Join a supportive team that values growth potential and rewards dedication with competitive compensation and advancement pathways.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve client inquiries efficiently while maintaining positive relationships
- Update and maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to address complex issues
- Identify upsell opportunities to enhance customer satisfaction
- Participate in ongoing skill development workshops
- Contribute to team performance metrics and continuous improvement
Qualifications
- High school diploma or equivalent (recent graduates encouraged)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Ability to thrive in a fast-paced, team-oriented environment
- Customer-focused mindset with problem-solving aptitude
- Reliable attendance and punctuality
- No prior experience required – we provide full training!