Job Description
Ready to launch your career tomorrow? Illinois Workforce Solutions is hiring enthusiastic individuals with no experience for our entry-level Customer Service Specialist positions! We provide comprehensive paid training and a supportive environment to help you succeed. Join our mission to deliver exceptional service while growing professionally in Illinois' thriving business landscape.
What We Offer:
- Immediate start date with paid training
- Competitive hourly wages plus performance bonuses
- Clear career advancement path
- Comprehensive benefits package (after 90 days)
- Flexible scheduling options
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process transactions and maintain accurate records
- Collaborate with team members to resolve complex issues
- Utilize CRM systems to track interactions
- Adhere to company policies and service standards
- Participate in ongoing skill development training
- Support cross-functional team initiatives
Qualifications
- No prior experience required – we train from scratch!
- High school diploma or equivalent (GED)
- Basic computer literacy and typing skills
- Strong verbal communication abilities
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Must pass background check and drug screening
- Reliable transportation to our downtown Chicago location