Job Description
Launch your career with Horizon Solutions Group! We're seeking motivated individuals with no prior experience for our entry-level Customer Specialist role in Richmond, VA. Join our dynamic team where comprehensive training and mentorship will equip you with essential skills for long-term success. This is your opportunity to grow professionally while making a meaningful impact in a supportive environment.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate client records in CRM systems
- Collaborate with cross-functional teams to resolve customer inquiries efficiently
- Participate in ongoing skills development programs and team workshops
- Support marketing initiatives through data entry and campaign coordination
- Contribute to process improvement initiatives for enhanced customer experience
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- No prior professional experience required
- Strong communication skills and positive attitude
- Basic computer proficiency with willingness to learn new software
- Ability to multitask in a fast-paced environment
- Valid authorization to work in the United States