Job Description
Join our award-winning customer success team in Kansas City and launch your career with no prior experience required! We're seeking motivated individuals ready to grow with us in a supportive environment. Enjoy competitive benefits, paid training, and clear advancement paths. Immediate openings available!
Why Join Us?
• Industry-leading onboarding program
• Health/dental/vision insurance
• 401(k) with company match
• Flexible remote-first options
• Monthly performance bonuses
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members on complex cases
- Meet daily performance metrics
- Participate in weekly training sessions
- Contribute to process improvement initiatives
Qualifications
- No experience required - we provide full training
- High school diploma or equivalent
- Strong communication skills
- Proficient with basic computer applications
- Ability to work in a fast-paced environment
- Positive attitude and eagerness to learn
- Reliable internet connection for hybrid options