Job Description
Join Memphis Growth Partners as an Entry-Level Customer Specialist and launch your career in a supportive, growth-oriented environment! We're seeking motivated individuals with no prior experience to join our dynamic team. This role offers comprehensive training, mentorship, and clear pathways for advancement. Enjoy competitive pay, comprehensive benefits, and a collaborative workplace culture that values your unique contributions.
As a cornerstone of our client success team, you'll be instrumental in building positive relationships and delivering exceptional service. We provide all necessary tools and ongoing support to help you thrive. If you're eager to learn, possess strong communication skills, and are ready to grow with us, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and maintain accurate customer records in our CRM system
- Collaborate with team members to resolve complex customer issues
- Participate in ongoing training sessions to enhance product knowledge
- Identify opportunities to improve customer experience processes
- Support marketing initiatives through data entry and campaign tracking
- Contribute to team performance goals and metrics
Qualifications
- High school diploma or equivalent (no college experience required)
- No prior work experience necessary - we provide full training!
- Strong verbal and written communication skills
- Basic computer proficiency with willingness to learn new software
- Ability to multitask in a fast-paced environment
- Positive attitude and commitment to teamwork
- Reliable attendance and punctuality
- Must pass background check and drug screening