Job Description
Join Austin's fastest-growing customer service team! Austin Connect Solutions is seeking motivated individuals with no prior experience for our Entry-Level Customer Specialist role. We offer comprehensive paid training, a supportive team environment, and the unique benefit of weekly pay to ensure you get compensated promptly for your hard work. This is your opportunity to launch a rewarding career in customer service while enjoying Austin's vibrant lifestyle.
Why You'll Love Working With Us:
- Weekly pay with direct deposit
- 401(k) matching after 90 days
- Comprehensive paid training
- Clear career advancement path
- Health, dental, and vision benefits
- Flexible scheduling options
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing concerns
- Document customer interactions in CRM system
- Collaborate with team to improve service processes
- Meet daily performance metrics for response times
- Participate in weekly skill-building workshops
- Uphold company standards for customer satisfaction
- Assist with special projects during training period
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary
- Strong communication skills (written and verbal)
- Proficiency with basic computer applications
- Ability to multitask in fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to Austin office
- Must pass background check and drug screen