Job Description
Join our award-winning team at Horizon Staffing Solutions! We're seeking motivated individuals for our entry-level Customer Specialist role in Columbus, OH. No prior experience is required – we provide comprehensive paid training. Enjoy the security of weekly paychecks and flexible scheduling options. This is your opportunity to launch a rewarding career in customer service with a company that invests in its people.
Our supportive environment fosters growth, and we offer rapid advancement opportunities for high performers. As a Customer Specialist, you'll be the first point of contact for our valued clients, ensuring exceptional experiences while developing essential professional skills. Apply today and start earning next week!
Responsibilities
- Deliver outstanding customer service via phone, email, and chat
- Process orders and resolve client inquiries efficiently
- Update and maintain accurate client records in CRM systems
- Collaborate with team members to resolve complex issues
- Participate in weekly training sessions to enhance skills
- Meet performance metrics for customer satisfaction and resolution times
- Contribute to team meetings with improvement suggestions
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – open to all backgrounds
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Reliable transportation to our Columbus office
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including evenings/weekends
- Passion for helping others and delivering excellent service