Job Description
Join Big Easy Support Solutions and kickstart your career with no experience required! We're seeking motivated individuals for our New Orleans-based customer service team. Enjoy weekly pay, comprehensive training, and a supportive environment. Perfect for recent graduates or career changers seeking stability and growth opportunities in the heart of the Big Easy.
Responsibilities
- Handle inbound customer inquiries via phone and email
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team members to resolve escalated issues
- Meet daily performance metrics for call quality and resolution
- Participate in ongoing product knowledge training
Qualifications
- No prior experience necessary - we provide full training!
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Reliable internet connection for remote work options
- Must be available for weekend shifts (1-2 days)