Job Description
Launch your career with industry-leading paid training at Growth Horizons Inc. We're seeking motivated individuals for our entry-level customer service roles in Virginia Beach. No experience required – we provide comprehensive hands-on training to build your skills in communication, problem-solving, and client relationship management. Join our supportive team and gain valuable experience while earning a competitive salary. Perfect for recent graduates or career changers looking to start fresh. Benefits include health insurance, paid time off, and career advancement opportunities.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve customer concerns efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to deliver seamless service
- Continuously improve knowledge through our paid training modules
- Meet performance metrics for customer satisfaction and response times
- Contribute to a positive team culture through proactive communication
Qualifications
- High school diploma or equivalent (college preferred)
- Strong verbal communication skills
- Ability to learn new technologies quickly
- Customer-focused mindset with empathy
- Basic computer proficiency
- Reliable transportation to our Virginia Beach office
- Willingness to commit to a 6-week paid training program
- No prior experience required – we train from the ground up