Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! We're urgently hiring motivated individuals with no prior experience – we provide comprehensive paid training to ensure your success. Enjoy immediate start dates, competitive pay, and career advancement opportunities in Fort Worth's thriving business district.
Why Join Us?
- Full-time position with comprehensive benefits
- 4-week paid training program (Monday-Friday, 8am-5pm)
- Performance-based quarterly bonuses
- Modern, collaborative workspace
- Clear path to promotion within 6-12 months
Responsibilities
- Handle inbound/outbound customer calls and emails professionally
- Resolve inquiries using our proprietary CRM system
- Process transactions and update customer records
- Collaborate with team members to resolve complex issues
- Maintain customer satisfaction metrics above 95%
- Adhere to company protocols and compliance standards
- Participate in weekly skill-building sessions
Qualifications
- No experience required – we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency (typing 30+ WPM preferred)
- Reliable transportation to our Fort Worth office
- Positive attitude and willingness to learn
- Ability to pass background check and drug screening
- Must be available for training start date within 7 days